First contact
Greets new enquiries and collects name, contact details and area of law.
Live demo · calls and chat
Every new enquiry qualified and summarised before a solicitor picks it up
It talks to new enquiries on your phone line, website, WhatsApp or email, asks the questions your team would ask, checks it is a matter you take, and hands over a clean summary. It does not give legal advice.
Phone callsWebsite chatWhatsAppEmail
The demo plays Northgate Legal, a demo law firm. Yours is trained on your business.
Never misses an enquiryOut of hours and during busy spells.
Asks the right questionsYour intake script, every time.
Filters out what you do not takePolite redirection for the rest.
Clean summariesReady for the solicitor to review.
What it handles for you
One agent, every channel your customers already use. It does the routine work and knows when a person should take over.
Matter details
Asks what happened, key dates and whether the other side has a solicitor.
Urgency and deadlines
Flags limitation dates and time-critical matters.
Conflict checks
Captures the parties so your team can run conflict checks.
Consultations
Books initial consultations into the right fee earner’s diary.
Handover
Sends a structured intake summary to your case system or inbox.
Connects to the tools you already use:
Case management systemOutlook and TeamsWebsite chatPhone lineWhatsAppDocument upload
What a call sounds like
An example conversation with Northgate Legal, the made-up business in our demo. The green line is what happens behind the scenes: the booking, note or ticket your team sees.
Example call
Caller
I was dismissed from my job last week and I do not think it was fair.
AI agent
I am sorry to hear that. I can take some details for a solicitor. What date was your last day of work?
Caller
Last Friday, the 15th.
AI agent
Thank you. Do you have your contract and any letters about the dismissal?
Intake summary created · employment · flagged time-sensitive · consultation offered
Talk to it right now
This is a real AI agent, playing Northgate Legal. Ask it what a customer would ask. Try to catch it out too.
Prefer to hear it on a call?Uses your microphone. A few minutes per call.
Northgate Legal · live demoReal AI · made-up business
Nothing is saved. Please do not enter real personal details.
Questions people ask
Does it give legal advice?
No. It is set up to collect information and book consultations, and to say clearly that a solicitor will advise.
Can it follow our intake process?
Yes. We build it from your existing intake questions and the matters you do and do not take.
Where do the summaries go?
Into your case management system, a shared inbox or Teams, whichever your team already uses.
What about confidentiality?
We agree how data is handled and stored up front, keep only what intake needs, and sign a data processing agreement.
What would it cost us?
A fixed quote for the build after a 25-minute call, plus running costs for calls and AI usage that depend on your volume. We explain both before any work starts.
Free · about a minute · no sign-up
Where else could AI help your law firm?
This agent is one piece. Tell us how your business runs and get a written AI action plan: the jobs worth automating first, a 12-week roadmap, and the risks to watch.
- 3 to 5 opportunities ranked by value for effort
- A 12-week roadmap you can act on
- Risks, data protection and staff adoption covered
- Links to the agents that fit, to try live
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